Frequently Asked Questions

What if I want to return a product?

No problem! We have a 30-day returns policy.

Do you ship internationally?

We currently only ship within the United Kingdom. This might change as we grow and increase the number of shipping options on our site.

How long does dispatch and shipping take?

Orders placed before 3:30 p.m. on a working day are dispatched the same day. We currently offer Royal Mail 48-hour tracked postage on all orders.

I have questions about a product. How can I get in touch?

Please fill in the contact form to send us a message or email us at sales@coolcatlimited.com